How much do I pay in tips?
It is customary to offer tips or gratuities to staff members you feel have given you exceptional service and personal attention. Celebrity cruises suggests the following guidelines:
Waiter: $3.50 p/day
Assistant Waiter: $2.00 p/day
Butler (suites only): $3.50 p/day
Assistant Maitre’d: $0.75 p/day
Stateroom Service: $3.50 p/day
Stateroom Service (ConciergeClass): $4.00
Assistant Chief Housekeeper: .75 p/day
Waiter: $1.75 p/day
Assistant Waiter: 1.00 p/day
Butler (suites only): $1.75 p/day
Assistant Maitre’d: $0.38 p/day
Stateroom Service: $1.75 p/day
Stateroom Service (ConciergeClass): $2.00
Assistant Chief Housekeeper: .38 p/day
What does my cruise fare include?
The price of your cruise includes ship accommodations, ocean transportation, meals, some beverages most entertainment aboard the vessel. All prices are per-person, based on double occupancy of the stateroom, and are quoted in US dollars.
The cruise price does not include air transportation, transfers or items of a personal nature, such as shore excursions, some beverages, photographs, gratuities, medical services, etc.
In addition, Celebrity Cruises separately assesses airport facility charges and certain departure taxes and other taxes/fees that are implemented by various governments and quasi-governmental agencies. Such assessment is subject to change without notice at any time whether or not you have a confirmed booking under deposit, or if you have made final payment.
How much money should I bring?
The price of the cruise includes ship accommodations, meals, some beverages and most entertainment. The amount of money needed for items of a personal nature, such as shore excursions, alcoholic beverages, soft drinks, photos, gratuities, etc. will be at your discretion.
What are the onboard dress codes?
You will need three types of clothing on your Celebrity cruise: casual shipboard attire or day wear, conservative port wear and eveningwear.
Daywear includes slacks or pants, blouses or shirts, knit tops or polo shirts. Bring a pair of sneakers or rubber-soled shoes for deck sports and a swimsuit cover-up for cool areas on the ship.
Port wear for women includes a casual dress, skirt and blouse, or pants outfit; for men, casual pants or walking shorts, and polo-type shirts. Comfortable walking shoes are a must.
Also, remember to bring extra bathing suits, as well as sun block, sun visors and other types of sun protection.
gentleman’s choice for casual nights includes a sport shirt and slacks, while women will be comfortable in a pants suit, skirt and blouse, or casual dress.
On informal nights, men are requested to wear a jacket, shirt and tie, while women may want to wear a suit or dress.
For the formal nights, including the Captain’s Welcome Aboard Cocktail Party, dinner on the second night, and the Captain’s Farewell Dinner held the next-to-last night of the cruise; both men and women may prefer more dressy attire, such as an evening gown for women and a tuxedo or dress suit for men.
Celebrity Cruises has implemented a casual dining service on its five ships. Casual dining is offered most nights on every cruise, depending upon the itinerary, and is served in the Palm Springs Grill and pool area on the Mercury and at the Oasis Grill and pool area on the Galaxy. On the Zenith casual dining is offered in the Windsurf Cafe. On the Century casual dining is available in the Sky Bar. On our newest ships, casual dining is offered at the Seaside Grill and pool on the Constellation, the Oceanview Grill and pool area on the Infinity, the Ocean Grill on the Millennium and the Waterfall Grill on the Summit.
Do you have Internet access onboard?
Connect@Sea service is only available on: Millennium, Infinity, Summit and Constellation. This service is accessible from any guests’ stateroom or suite.
This service requires the rental of a phone kit, which can be obtained from Guest Relations. Guest Relations has a limited amount of phone kits onboard.
Guests will be charged a nominal daily fee for the rental of the unit. In addition to the daily rental of the unit, there is a per minute charge, as well as the option of multiple packages which include a number of minutes. Guest must contact Guest Relations to obtain a brochure that explains the program and enrollment.
In order to take advantage of this service, the guest must bring their own laptop, which must have the following requirements:
Windows-based operating systems
Dial-up Internet capabilities
What security is onboard?
Our ships meet or exceed all International and U.S. Coast Guard safety regulations, including smoke detectors and sprinkler systems where required.
What is your onboard smoking policy?
Smoking is permitted on the port-side of most public lounges and deck areas. Pipe and cigar smoking is not permitted in the public lounges. Smoking is not allowed in all dining venues and the Show Lounge. Smoking is allowed in suites/staterooms. There are no non-smoking staterooms.
Do your cabins have soap, shampoo, and conditioner?
All of our staterooms supply soap, shampoo, and conditioners.
Are onboard laundry services available?
Regular Service – Next Day
Picked up before 9:00 a.m., returned Next Day
Same Day Service – Add 50% Express Service Surcharge
Picked up before 9:00 a.m., returned Same DaSpecial articles of apparel such as silks, flannel trousers, woolens and other items which are difficult to clean are accepted for laundering only at owner’s risk
Items marked “DRY CLEAN ONLY,” should NOT be laundered
In case of loss or damage, liability is limited to ten times the prices charges for laundry/pressing of said article. Not responsible for shrinkage, fastness of colors, zippers, buttons and ornaments, or ordinary wear and tear in pressing, or anything left in pockets of garments
All prices are in US. Dollars and are subject to change without further notice.
Is there licensed medical staff onboard?
Onboard we have two fully qualified doctors, and three nurses.
What will the menu be on my sailing?
Unfortunately, we are unable to advise you of the specific menu for your sailing. However, the Culinary Features are:
Complimentary Room Service
Gourmet Pizza Delivery Service
Also, we have special menus such as:
Lean and Light
What are Customs duty-free allowances?
Detailed instructions about clearing customs and customs allowances will be provided by the Cruise Director during the departing talk on the last day of the cruise. We highly recommend that you attend this important and informative talk.
What is Celebrity’s liquor and alcohol policy?
No alcoholic beverages may be purchased ashore for consumption onboard.
Onboard purchases from the gift shop of any bottle of liquor will be held until the last night of the cruise when it will be delivered to the stateroom.
Celebrity Cruises will not serve alcoholic beverages while a vessel is at sea to guests under 18 years of age.
In port, the minimum drinking age is 18 or 21, in accordance with local legal age limits.
Are special food items, medical requirements available?
Diabetic, Low-Sodium, Low-Fat, Low Cholesterol, Lactose-Free and Kosher.
These special meals can be provided on all vessels when requested in advance. Requests must be submitted in writing to our Special Services Department no later than 21 days before sailing for Caribbean and Alaska and 28 days for Hawaii, Europe and South America sailings. Guests should confirm arrangements with the Restaurant Manager on the day of embarkation.
Note: Kosher meals are pre-packaged.
Special Services Department
Extensive selections offered on lunch and dinner menus include appetizers (fried mushroom caps, polenta with tomato basil sauce, and farmer cheese fritters), soups (chilled gazpacho, cream of corn Caroline and chilled peach with mint), various salads, entrees (rice glass noodles with snow peas, green beans and chili, Middle Eastern casserole of okra, potato and zucchini, and Sonora-style fajitas with guacamole, salsa, sour cream and cilantro) and desserts (warm pear charlotte with fruit coulis, rice conde with caramel sauce or fresh fruit salad). Please note this is always subject to change.
Lean and Light
This is a menu option on the regular dining room menu. There is one Lean and Light option for each menu selection (one appetizer, soup, salad, entree and dessert). Each Lean and Light option is denoted and indicates some of the Nutritional values. These menu items meet the national recommendation set by the American Diabetic Association and the American Cancer Society as having less than 30 percent f their total calories from fat.
Colorful menus with special children-friendly choices are served to young cruisers at lunch and dinner. Selections include Oriental chicken with stir-fried vegetables, pasta with four-cheese sauce, macaroni au gratin with cream and cheese, grilled ham and cheese sandwich, hamburger or cheeseburger with trimmings, French fries and an all-American hot dog. Dessert selections include peach melba, banana splits and ice cream sundaes. If you are interested in this menu selection please advise the Restaurant Manager on the day of embarkation.
Special Services Department
What activities will be available for my child(ren) onboard?
Youth Activities are directed and organized by a special staff of youth counselors. Youth Counselors have a formal education in Recreation, Education, Child Development or related fields. In addition Youth Counselors have experience working with large groups of children ages 3-17 years of age, in school/community sponsored youth programs or summer camps. Youth Counselors hold certifications in CPR and some speak Spanish, French, German, Italian, and Portuguese.
All Celebrity ships carry a minimum of 6 Youth Counselors year round. except Zenith which has four. During holiday sailings, Celebrity ships carry 8-12 Youth Counselors.
Celebrity’s Five-Tier Family Program is available all year round.
Ship Mates (ages 3-6)
Arts & Crafts
Dancing and Musical Games
Ball Pit (not available on Zenith)
Ice Cream & Pizza Parties
Celebrity Cadets (ages 7-9)
Arts & Crafts
Ice Cream & Pizza Parties
Ensigns (ages 10-12)
Late Night Pizza Parties
Admiral T’s (ages 13-15 & 16-17)
Teen Late Night Dancing
The Celebrity X-Club Youth Program provides activities for children and teens 3 to 17. Children must be a minimum age of 3 years old. to participate in organized and counselor supervised activities. Proof of age may be requested. At the discretion of the Youth Program Manager, parents may accompany their toddlers to utilize the Fun Factory and participate in Shipmate activities.
*Children participating in the Celebrity X-Club Youth Program organized and counselor supervised activities without a parent, must be completely toilet trained and diaper/pull-up free.
*Children with Disabilities:
Any child over the age of 3 who must wear diapers or pull ups due to a disability may participate in the Youth Program as long as the parent submits a signed copy of the ADA XClub Accommodation Request Form PDF.
The Celebrity Youth Program is available year round with a full, five-tier age group program during President’s Week, Easter, Summer, Thanksgiving, and Christmas sailings. On all other sailings, a combined age group program is offered.
The Children’s Playroom / Fun Factory is open daily from 9:00 A.M. – 10:00 P.M. each day. Slumber Party from 10:00pm – Midnight is offered each night on a sign up basis for a fee of $6 per child, per hour.
Only while the ship is docked will a nominal fee of $6.00 per hour per child, children ages 3-12 years old who wishes to participate in various sitting services offered by the X-Club Youth Program; Afternoon Party from 12:00 P.M. – 2:00 P.M. and Dinner Party from 5:00pm – 7:00pm
Afternoon Party from 12:00 P.M. – 2:00 P.M. (port days only)
Dinner Party from 5:00pm – 7:00pm (complimentary while @ sea)
Slumber Party from 10:00 P.M. – 1:00 A.M. daily (complimentary on the last night of the cruise).
On the last evening of the cruise , the Celebrity Youth Program hosts a, “Parent’s Night Out” in which children participate in a Pizza Party, evening activities, and complimentary Slumber Party, while their parents enjoy their last evening of fine dining and world class entertainment. Ensign (10-12 years) and Teen (13-17 years) activities are hosted by the Youth Staff. Ensigns and Teens are free to enter and leave activities as they please.
Children ages 3-9 must be signed-in and signed-out of the Celebrity Youth Program by their parents, who must present their Celebrity Signature Card for identification. Children and teens ages 10-17 are free to come and go as they please from activities hosted by the Celebrity Youth Program, but are required to follow the basic rules of the ship for those under 18 years old. When outside of the Celebrity Youth Program, parents are responsible for the supervision of their children. We also ask the you refrain from allowing your children to utilize the pool pr jacuzzi without your supervision.
Babysitting (Stateroom Services):
For a nominal fee of $8.00 per hour, for up to two children within the same family, parents can arrange for a private, in-stateroom Baby Sitter. Babysitting services are available through Stateroom Services onboard all Celebrity vessels. Parents are asked to make all private, in-stateroom babysitting requests 24 hours in advance. Children must be a minimum age of six months or older and there are to be no more than two children per Baby Sitter. Private, in-stateroom babysitting is subject to personnel availability.
Toddler Time (Children under 3):
Parents can now accompany their toddlers to a special event held only for toddlers and their parents. Youth Staff will provide toddler appropriate toys and equipment for these junior cruisers to feel like part of the fun.
Celebrity has also provided changing tables and baby wipes in either the Fun Factory lavatory or these washroom closest to the Toddler Time venue.
Celebrity Youth Program Behavioral Policy:
Inappropriate behavior will not be permitted during Celebrity Youth Program activities. Youth demonstrating inappropriate behavior will first receive a verbal warning, second receive an age appropriate time out for continued inappropriate behavior and third, parent notification and dismissal from the Celebrity Youth Program activities.
*USPH restriction on children in diapers is related to their use of all pools, spas, whirlpools, etc.
On the last night at sea, it is customary to offer gratuities to staff members you feel have given you exceptional service and personal attention. We suggest the following guidelines:
Assistant Chief Housekeeper $0.75
Stateroom Service $3.50
Stateroom Service Concierge Class $4.00
Assistant Maitre’d $0.75
Assistant Waiter $2.00
(Rates Per Person, Per Day)
Note: Bellboys are tipped as service is rendered.